FAQ
Frequently Asked Questions
How long does shipping take?
Standard shipping takes 7-15 business days. All orders include tracking. Orders over $50 ship free.
What is your return policy?
30-day hassle-free returns. Contact info@iluminity.store for a full refund.
Do you ship internationally?
Currently US only. Canada, UK, and Australia coming soon.
Are your products safe?
Yes. All products use LED technology that stays cool to the touch, uses minimal electricity, and is CE/FCC certified.
Can I use a galaxy projector while sleeping?
Yes! Many customers use them as sleep aids. Use warm colors and the auto-off timer.
Do you offer discounts?
New customers get 15% off with code ILUMINITY15. Bundle deals: 2 items save 15%, 3+ save 25%.
What payment methods do you accept?
Visa, Mastercard, Amex, Apple Pay, Google Pay, and Stripe Link.
How do I contact support?
Email info@iluminity.store. We respond within 24 hours, Mon-Fri.