Privacy Policy

Last Updated: June 28, 2026

Iluminity (“we,” “us,” or “our”) operates the website iluminity.store (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase. Please read this policy carefully. By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect the following personal information:

Identity Data: First name, last name
Contact Data: Email address, phone number, billing address, shipping address
Payment Data: Payment card details and billing information (processed securely through Stripe and PayPal — we do not store your full card number on our servers)
Account Data: Username, password, order history, and preferences
Communication Data: Any information you include in correspondence with us, including customer support inquiries

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

Device Data: IP address, browser type and version, operating system, device type
Usage Data: Pages viewed, time spent on pages, referring URL, click patterns, and browsing behavior
Location Data: Approximate geographic location based on IP address
Cookie Data: Information collected through cookies and similar tracking technologies (see our Cookie Policy for details)

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, manage payments, and arrange shipping and delivery
Customer Service: To respond to your inquiries, provide support, and resolve disputes
Account Management: To create and manage your user account
Marketing Communications: To send promotional emails, special offers, and newsletters — only with your explicit opt-in consent. You may unsubscribe at any time by clicking the “unsubscribe” link in any marketing email
Site Improvement: To analyze usage trends, monitor site performance, and improve our website and user experience
Fraud Prevention: To detect, prevent, and address fraud, security breaches, and other potentially prohibited or illegal activities
Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Third-Party Services

We do not sell your personal information. We share your data only with trusted third-party service providers who assist us in operating our business:

Payment Processors

Stripe — Processes credit and debit card payments. Stripe Privacy Policy
PayPal — Processes PayPal payments. PayPal Privacy Policy

Shipping and Fulfillment

Shipping Carriers (USPS, UPS, FedEx, DHL, and other carriers) — We share your name and shipping address to fulfill and deliver your orders

Analytics and Performance

Google Analytics — Collects anonymized data about how visitors use our Site, including pages visited, session duration, and traffic sources. Google Privacy Policy
Microsoft Clarity — Records session replays and heatmaps to help us understand user behavior and improve the browsing experience. Microsoft Privacy Statement

Advertising and Marketing

Meta Pixel (Facebook/Instagram) — Tracks conversions, optimizes advertising, and builds targeted audiences for our social media ads. Meta Privacy Policy

Other Disclosures

We may also disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve your experience. For detailed information, please see our Cookie Policy.

Types of Cookies We Use

Essential Cookies: Required for the Site to function properly, including shopping cart functionality, user authentication, and security features. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our Site by collecting anonymous usage data (Google Analytics, Microsoft Clarity).
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance (Meta Pixel).

How to Disable Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. You can also use our cookie consent banner to manage your preferences when you first visit our Site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Account Data: Retained for as long as your account is active, plus 30 days after deletion request
Order and Transaction Data: Retained for 7 years for tax and legal compliance purposes
Marketing Data: Retained until you unsubscribe or withdraw consent
Analytics Data: Retained in anonymized form for up to 26 months
Customer Support Data: Retained for 3 years after the last interaction

6. Your Rights Under GDPR (European Economic Area Residents)

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure (“Right to Be Forgotten”): You have the right to request deletion of your personal data, subject to certain legal exceptions.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain circumstances.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@iluminity.store. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Legal Basis for Processing (GDPR): We process your personal data based on: (a) your consent, (b) the necessity to perform a contract with you, (c) our legitimate business interests, or (d) compliance with legal obligations.

7. Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with the following rights:

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions.
Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information. However, certain uses of tracking technologies for targeted advertising may constitute “sharing” under CCPA. You may opt out by managing your cookie preferences.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will not receive different pricing, quality of goods, or level of service for exercising your rights.
Right to Correct: You have the right to request correction of inaccurate personal information.

To exercise your CCPA rights, please contact us at support@iluminity.store. We will verify your identity and respond within 45 days. You may also designate an authorized agent to submit a request on your behalf.

8. International Data Transfers

Our Site is operated from the United States. If you are accessing our Site from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our Site or providing us with your information, you consent to this transfer. For EEA residents, we ensure appropriate safeguards are in place for international data transfers in accordance with GDPR requirements.

9. Children’s Privacy

Our Site is not intended for children under the age of 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under the applicable age, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at support@iluminity.store.

10. Do Not Track Signals

Some web browsers transmit “Do Not Track” (DNT) signals. Because there is no uniform standard for how DNT signals should be interpreted, our Site does not currently respond to DNT signals. However, you can manage your tracking preferences through your browser settings and our cookie consent banner.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL/TLS Encryption: All data transmitted between your browser and our Site is encrypted using SSL/TLS technology.
Encrypted Payments: All payment transactions are processed through PCI-DSS compliant payment processors (Stripe and PayPal). We never store your full credit card information on our servers.
Access Controls: We restrict access to personal information to authorized personnel only.
Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you via email or a prominent notice on our Site. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@iluminity.store
Website: iluminity.store

For GDPR-related inquiries, you may also contact your local data protection authority.